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Information technology outsourcing or ITO is a company’s outsourcing of computer or Internet related work, in this case, to Pietkom whose core competences are Information and Communication Technologies (ICT).

Pietkom services are designed as the perfect complement for an ITO infrastructure strategy. In a fast-moving world of ever-changing technology, many companies are challenged with maintaining the right skill set through continuous churn of employees as well as trying to stay on top of technology that can deliver the benefits and cost savings to their infrastructure. Pietkom meets the needs of clients by acting as the IT arm for enterprises and carriers, maintaining a highly skilled team of foreign and national networking experts accredited globally. Our networking experts are fully versed in designing, maintaining, and optimizing complex IP networks.

Our technical partner’s localized presence gives us the advantage of understanding the daily challenges faced by customers across Africa – unreliable infrastructure, intermittent power, high cost of maintenance, lack of sufficiently skilled local partners, high employee churn, theft, vandalism and other external factors. Through the experiences built within the organizational structure, Pietkom through its partners has been able to design and operate a reliable carrier-quality service in Nigeria, which is bench marked against that of top global networking companies.

Benefits Include:

Control IT Costs
Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it.

Reduce Labour Costs
Hiring and training an IT staff can be very expensive, and temporary employees don’t always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

Increase Efficiency and Competitiveness
Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers.

Quickly Implement New Technology
A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.

Stay Focused on Your Core Business
Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

Reduce risk
Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly.

Our operations begin with our human capital. We currently maintain a world-class team of network, web and systems experts certified in Cisco, Microsoft and other products. Some of these notable certifications include: Cisco Certified Internetworking Engineers (CCIE), Microsoft Certified Solution Developer (MCSD), Graphic designer, web solution and Microsoft Certified Systems Engineers (MCSE).